Most Common Questions
Before contacting us, please read:
Reflections LIVE Webinar access
If you are using Google Chrome and are experiencing issues accessing the live webinar, we recommend you clear your browser cache, then quit and re-launch Chrome. Click here for instructions »
Where are my previous purchases? How do I access my audio, video, or educational content?
You can access your purchases from your account page – just click the links to the items you wish to view. – Click here to sign in.
My video has stalled, what do I do now?
In the vast majority of cases, stalled video or audio is the result of a local Internet issue or overloaded computers/devices. We recommend you quit all apps and restart your device – then try viewing your video again. If the problem persists, please contact us using the form below.
I live nearby an upcoming workshop – is it possible to attend without staying at the hotel or resort?
The venues where our workshops are held have limited capacity and we only have enough space for people who are staying at the hotel or resort. For this reason, we are unable to offer other options for attendance.
Does Caroline Myss do private readings?
Caroline no longer does private readings. If you are interested in further pursuing a private consultation you can browse our listing of CMED Institute Sacred Contracts Graduates to locate a professional Sacred Contract Consultant that is convenient to your location. Long distance readings are also available: – Click here.
I’m seeking healing or personal advice, or I want to contact Caroline directly.
While Caroline deeply empathizes with your concerns about your health and your loved ones, she simply cannot keep up with all requests for help. The contact info provided below is directed to Myss.com staff to address questions about product orders and our web site. As much as we would like to, we are not equipped to respond to inquiries of a personal nature. Please note that questions of this nature will not be responded to via our contact form.