Most Common Questions
Before contacting us, please read:
I'm having trouble accessing tonight's live Reflections webinar on Crowdcast
IMPORTANT: Before Contacting us, be sure to read our Reflections FAQ Page.
Depending on the volume of customer support requests we are receiving it may take us a while to get back to you. You'll likely be able to resolve your issue more quickly by reading our FAQ.
If you did not receive your link to tonight's session, it is posted on the course page for the current Reflections series. Simply go to your account page, then click the link to the Reflections course.
If you have the link, but are having trouble, please be sure to follow the instructions we provided carefully. If you’re still having trouble, please restart your device and try signing into Crowdcast again. Also, please read our Reflections FAQ Page. If you still need help, please give us a detailed explanation of what’s happening, along with the specifications of your web browser and operating system. We will be providing support via this form from half-hour prior to half-hour after the start of the event.
If you miss the live event, don’t worry! We’ll have the recording posted soon.
More Common Questions
You can access your purchases from your account page - just click the links to the items you wish to view.
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In the vast majority of cases, stalled video or audio is the result of a local Internet issue or overloaded computers/devices. We recommend you quit all apps and restart your device - then try viewing your video again. If the problem persists, please contact us using the form below. Be sure to let us know you restarted your device, and also provide the specifications of your device, web browser, and operating system.
Caroline no longer does private readings. If you are interested in further pursuing a private consultation you can browse our listing of CMED Institute Sacred Contracts Graduates to locate a professional Sacred Contract Consultant that is convenient to your location. Long distance readings are also available: Click here »
We also invite you to view our list of Spiritual Directors who have both deep knowledge of and experience with the work of Caroline Myss and will be following along in the Reflections coursework with you. Click here »
While Caroline deeply empathizes with your concerns about your health and your loved ones, she is no longer available for readings, consultations, or personal advice.