Before you scroll down to the contact form...
Please take a couple minutes to read through our most common answers and questions.
Most common answers to student questions
- Sign into your myss.com account, and click the link to the course you purchased - everything is posted there.
- Technical problems: Restart your device, then sign back into your myss.com account. Please do this even if you think you don’t need to. Taking this simple action resolves 95% of our technical issues.
- Reflections, Reflections Parallel, and live streaming programs are recorded! If you can’t make it to the live presentation, you will be able to watch later at your convenience.
- For every Reflections / Reflections Parallel workshop, we share the first session with our audience. Only registered students get access to the full series.
In short, most student question are answered on our purchase follow-up emails, and information posted on our course pages. Checking this information first will resolve most issues more quickly than contacting us and waiting for a reply.
I signed up for a Reflections or Reflections Parallel course and I have questions
Before contacting us, please sign into your account, then go to the course page (the link is provided on your account dashboard) - virtually all questions can be addressed by visiting this page first.
Where’s the link for today's live session?
Links to the Crowdcast webinars are provided on the course page - the link to this is provided on your account dashboard. Just sign into your Myss.com account to access it.
I’m having trouble accessing today’s live webinar on Crowdcast
IMPORTANT: Before Contacting us, be sure to read our Webinar FAQ Page.
Depending on the volume of customer support requests we are receiving it may take us a while to get back to you. You’ll likely be able to resolve your issue more quickly by reading our FAQ.
I missed the live sessions - can I watch a recording?
Yes! The replays are available on Crowdcast immediately after the session ends. Recordings are then posted to myss.com within 48 hours. Please sign into your myss.com account, then click the link to the course page.
I'm a member of Caroline Myss All Access and I have questions
Information on and links to what's available to view, plus how to update your subscription are all provided on the All Access Member Page. Please sign into your account, then click the link to All Access provided on your account dashboard.
Are Reflections Parallel workshops included with All Access?
Only On-Demand workshops and Reflections webinars where Caroline Myss is the featured teacher are included with All Access. Reflections Parallel courses feature guest teachers and are not included with All Access.
You can access your purchases from your account page - just click the links to the items you wish to view.
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In the vast majority of cases, stalled video or audio is the result of a local Internet issue or overloaded computers/devices. We recommend you quit all apps and restart your device - then try viewing your video again. If the problem persists, please contact us using the form below. Be sure to let us know you restarted your device, and also provide the specifications of your device, web browser, and operating system.
Caroline no longer does private readings. If you are interested in further pursuing a private consultation you can browse our listing of CMED Institute Sacred Contracts Graduates to locate a professional Sacred Contract Consultant that is convenient to your location. Long distance readings are also available: Click here »
We also invite you to view our list of Spiritual Directors who have both deep knowledge of and experience with the work of Caroline Myss and will be following along in the Reflections coursework with you. Click here »
While Caroline deeply empathizes with your concerns about your health and your loved ones, she is no longer available for readings, consultations, or personal advice.
We are not equipped to evaluate students for aptitude and/or financial need an an equitable fashion – therefore we are unable to offer scholarships.
Please use our Contact Us form for questions related to orders you have placed on Myss.com, upcoming workshops, and media inquiries. Your comments and general feedback are also welcome, however due to volume, we are unable to respond to all enquiries.
Caroline Myss is no longer available for readings, consultations, or personal advice.
If you’re reporting a technical issue, please be specific. Tell us exactly what's happening, and let us know what kind of device you're using.