Most Common Questions
Before contacting us, please read:
I’m having trouble accessing tonight’s live Reflections Parallel webinar on Crowdcast
If you did not receive your link to tonight’s session, please use the form below to contact us and we’ll send you the link as soon as we verify your purchase.
If you received the link, but are having trouble, please be sure to follow the instructions we provided carefully. If you’re still having trouble, please restart your device and try signing into Crowdcast again. If you still need help, please give us a detailed explanation of what’s happening, along with the specifications of your web browser and operating system. We will be providing support via this form from half-hour prior to half-hour after the start of the event. If you miss the live event, don’t worry! We’ll have the recording posted soon.
Where are my previous purchases? How do I access my audio, video, or educational content?
You can access your purchases from your account page – just click the links to the items you wish to view. – Click here to sign in.
My video has stalled, what do I do now?
In the vast majority of cases, stalled video or audio is the result of a local Internet issue or overloaded computers/devices. We recommend you quit all apps and restart your device – then try viewing your video again. If the problem persists, please contact us using the form below.
I live nearby an upcoming workshop – is it possible to attend without staying at the hotel or resort?
The venues where our workshops are held have limited capacity and we only have enough space for people who are staying at the hotel or resort. For this reason, we are unable to offer other options for attendance.
Does Caroline Myss do private readings?
Caroline no longer does private readings. If you are interested in further pursuing a private consultation you can browse our listing of CMED Institute Sacred Contracts Graduates to locate a professional Sacred Contract Consultant that is convenient to your location. Long distance readings are also available: – Click here.
We also invite you to view our list of Spiritual Directors who have both deep knowledge of and experience with the work of Caroline Myss and will be following along in the Reflections coursework with you. Click here »
I’m seeking healing or personal advice, or I want to contact Caroline directly.
While Caroline deeply empathizes with your concerns about your health and your loved ones, she is no longer available for readings, consultations, or personal advice.