Most Common Questions
Before contacting us, please read:
I signed up for Through the Firewall Part II and I have questions
I can’t attend the live session - can I watch a recording?
Yes! The replay will be available on Crowdcast immediately after the live presentation. Then it will be available on the Through the Firewall course page a couple days later.
Where’s the link for tonight’s live session?
Links to the Crowdcast webinars are provided on the Through the Firewall Part II course page - the link to this is provided on your account dashboard. Just sign into your Myss.com account to access it.
I'm having trouble accessing tonight's live webinar on Crowdcast
IMPORTANT: Before Contacting us, be sure to read our Webinar FAQ Page.
Depending on the volume of customer support requests we are receiving it may take us a while to get back to you. You'll likely be able to resolve your issue more quickly by reading our FAQ.
I ordered a custom astrological calendar and I haven’t received it yet.
Due to high demand, it is currently taking 5 business days to deliver the calendars. The calendars are emailed from Philip Levine as PDF documents. Before contacting us, please check your spam folder as it's possible the email landed there.
I'm not able to view the presentations for the 5 Day Prayer Event. How can I get access?
This event is hosted by Hay House publishing. If you require further support, please contact them here:
More Common Questions
You can access your purchases from your account page - just click the links to the items you wish to view.
Click here to sign »
In the vast majority of cases, stalled video or audio is the result of a local Internet issue or overloaded computers/devices. We recommend you quit all apps and restart your device - then try viewing your video again. If the problem persists, please contact us using the form below. Be sure to let us know you restarted your device, and also provide the specifications of your device, web browser, and operating system.
Caroline no longer does private readings. If you are interested in further pursuing a private consultation you can browse our listing of CMED Institute Sacred Contracts Graduates to locate a professional Sacred Contract Consultant that is convenient to your location. Long distance readings are also available: Click here »
We also invite you to view our list of Spiritual Directors who have both deep knowledge of and experience with the work of Caroline Myss and will be following along in the Reflections coursework with you. Click here »
While Caroline deeply empathizes with your concerns about your health and your loved ones, she is no longer available for readings, consultations, or personal advice.